We insist on the highest standards for secure transactions and customer information privacy since we value the trust you place in us.
Collection of Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. We aim to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without revealing your identity or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are optional and which are required. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our user’s demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive, that help us to recognize you if you visit our website again.
We collect information about your buying behaviour if you choose to buy on the Website.
In case you transact with us, we collect certain additional information, such as a billing address, credit / debit card number , expiration date,other payment details and tracking information from money orders and cheques.
In case you choose to post messages on our chat rooms, message boards or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
In case you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) when you set up a free account with us.
Use and Sharing of Information
We do not share, sell, trade or rent your personal information to third parties for unknown reasons.
“Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive, that help us to recognize you if you visit our website again.
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected throughout it’s life cycle in our infrastructure.
Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.
All our users have the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications.
Please email if you no longer wish to receive any information from us.
Terms & Conditions
To avail the services offered at www.bookmac.in or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop or browse at www.bookmac.in you accept these conditions.
Please read the terms and conditions carefully. While using any current or future services offered by bookmac.in or any of its affiliates, whether or not included in the bookmac.inwebsite, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.
Terms and conditions are binding for all purchases
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.
When you visit www.infibeam.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
All prices posted on this website are subject to change without notice. Infibeam provides price protection for items during refund and returns. However, if the price of a product increases before the shipment, you shall be notified of the same. In such a scenario, the product shall be shipped based on your confirmation.. Posted prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by paytm/cash/wallets, mobile payments.
Shipping and Handling
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.
Return of Products by you
We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, damaged during transit, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition. However, in case of transit damages, the issue has to be reported within 48 hours, after which we may not be able to accept the complaint.
Infibeam offers easy replacement for all products sold on Infibeam.com, under certain conditions which are mentioned below.
- Customers will notify us of any defect within 72 hours from the date of receipt of delivery of the products.
- In case of transit damages, the issue has to be reported within 48 hours, after which we may not be able to accept the complaint.
- We may ask you to share the images of the product and the internal & external packaging material.
- Once we agree to replace, the defective/damaged product will be replaced with a brand new product at no extra cost.
- In case customer fails to inform Infibeam within the stipulated time frame, Infibeam reserves the right to accept or reject such request at its discretion.
- Infibeam will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.
- The replacement guarantee is valid only in cases of manufacturing defects and transport damages.
Return policy is not valid for perishable products such as Cakes, Flowers, Chocolates, etc. If one comes across any issue with these products, they are advised to contact our customer support team within 24 hours. We will try to resolve the complaint in the best possible manner; however, it’s not guaranteed that we’ll be able to provide replacement/refund request.
Damages due to normal wear & tear and negligence on part of the customer or Digital content such as e-books is not returnable at all.
Changes and Cancellation
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
Cancellation of Order by bookmac
Infibeam reserves the right to refuse or cancel any order placed for a product due to any of the below reasons:
- Technical issues related to pricing information.
- Non-availability of the product(s).
- Payment problem identified by Fraud Detection Department.
This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same.
Note: We may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.
License and Website Access
General: Infibeam.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.bookmac.in
No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
No reproduction: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Infibeam.com.
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of Infibeam.com and its affiliates without the express written consent.
Metatags: You may not use any metatags or any other ‘hidden text’ utilizing Infibeam.com’s name or trademarks without the express written consent of Infibeam.com. Any unauthorized use terminates the permission or license granted by Infibeam.com.
Protection of Your Account: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You shall be responsible for all activities that occur under your account or password.
Use by Children: Infibeam.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use Infibeam.com only with involvement of a parent or guardian. Infibeam.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Gift Voucher/Wallet/Prepaid Credit (the “Credit”)
- The Credit cannot be exchanged for cash or cheque.
- The holder of the Credit is deemed to be the beneficiary.
- The full amount of Credit can be applied to only one account on Infibeam.com.
- Credit cannot be used with other promotional offers on Infibeam.com.
- The Credit can be redeemed on infibeam.com and www.clickmego.com.
- Gift Voucher hard copies shall be mailed to the Customer.
- Gift Voucher is valid for 6 months from the date of purchase. On request from Customer, Gift Vouchers can be emailed either to the registered email ID of Customer or any other email ID designated by Customer, once the Order has been processed.
Reviews, Comments, Communications, and other content
Nature of content:Visitors to Infibeam.com may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injurious to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.
False information:You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Inifbeam.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.
Rights Granted:If you do post content or submit material and unless we indicate otherwise, you grant Infibeam.com and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant Infibeam.com and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if Infibeam.com chooses.
Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Infibeam.com or its affiliate for all claims resulting from the content you supply. Infibeam.com has the right but not the obligation to monitor and edit or remove any activity or content. Infibeam.com takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Infibeam.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.
Infibeam.com and its affiliates attempt to be as accurate as possible. However, Infibeam.com makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current or error free. The product offered by Infibeam.com itself is not as described and its sole remedy is to return in its unused condition.
Site Policies, Modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.
Intellectual Property Rights
Copyright Protection:All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of Infibeam.com or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property of Infibeam.com and protected by Indian Copyright law. All software used in this site is the property of Infibeam.com and is protected under the Indian Copyright law.
- Protected Marks: Infibeam, www.infibeam.com, Infibeam.com & design, Infibeam.com books, products, and other marks indicated on Infibeam website are registered trademarks of Infibeam.com.
- Protected Graphics: All Infibeam.com graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Infibeam.com. Infibeam.com’s trademarks and trade dress may not be used in connections with any product or service that is not of Infibeam.com. All other trademarks not owned by Infibeam.com or its affiliates that appear on Infibeam.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with Infibeam.com or its affiliates.
Governing Law and Jurisdiction
These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Ahmedabad, Gujarat shall have jurisdiction, to the exclusion of all other courts.
Disclaimer of warranties and Limitation of Liability
THIS SITE IS PROVIDED BY INFIBEAM.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS. INFIBEAM.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INFIBEAM.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INFIBEAM.COM DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM INFIBEAM.COM ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. INFIBEAM.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.